Frequently Asked Questions

What are your hours?

• Our current store hours are Saturday to Thursday from 8am to 6pm. Walk-ins are welcome!

• We are closed on Fridays. 

Do you deliver? What is your delivery fee?

• Yes we deliver! Our delivery minimum is BD12 and we do not charge a delivery fee. This is applicable for all retail purchases. 

• Events can have a delivery and labour set up fee associated with the order and this will vary by order.

How can I place an order?

• You can place an order in 3 ways:

• Check out our online shop at: https://shop.singaporeflw.com/

• Give us a call at +973 17-742456 or Whatsapp at +973 32223211 for a bespoke order.

• Pop into our Adliya location. Find us on Google Maps here (https://goo.gl/maps/QzaXjPHZWtA6j87w7)

• We do not take orders over Instagram DM. 

I don't have the address for the recipient. Can you contact them if I place an order online?

• Absolutely! Please leave a note in the special instructions field. 

Where are you located?

• We are located in Adliya across from Ahli United Bank. 

• We can be found on Google Maps (https://goo.gl/maps/QzaXjPHZWtA6j87w7)

• Our physical address is: Shop 119-A, Block 336, Road 3605, Osama Bin Zaid Avenue, Adliya

I want to discuss my wedding. How can I reach you?

• Congrats! We ask that you fill in an intro questionnaire and we will be in touch via email!

• Event Appointment Form: https://singaporeflw.com/get-in-touch

How do I order a bridal bouquet?

• We recommend coming by between a Sunday to a Wednesday. A florist will be able to assist you with your selection and confirm product availability. 

• Our bridal bouquets usually range between BD 35 - 50 and more lux designs can vary from BD 50 - 100. 

Do you support corporate functions?

• Yes we do! We have a sample of our offerings listed here: https://singaporeflw.com/corporate-offerings

• You can also reach us via phone at +973 17-742456, Whatsapp at +973 32223211, or email at Hello@SingaporeFlw.com to discuss your needs.

Do you offer plant maintenance?

• At this time this is not a service we offer. Do note that each of our plants listed online comes with it's own care instructions! 

Where can I find info on caring for my plant?

• All our online plant listings come with basic care tips.

• We also have a pretty comprehensive plant care library here: https://singaporeflw.com/plant-care

Can I bring in my plants for re-potting?

• Yep! We have a limited number of pots in stock that you can pick from or you can bring in your own pot!

Do you offer flower workshops?

• We do not... but maybe one day!

How do I look after my orchid plant?

• Glad you asked! We have a long, detailed post listed below!

• Happy reading! https://singaporeflw.com/journal/caring-for-your-orchid-friend-a-beginners-guide

Can I give you a gift to add with the flowers? 

• Yes you can! These gifts must be dropped in-store and will be included with your order.

• Please note that we do not accept cash gifts or jewelry to be attached for delivery.

• If you would like to attach a cash or jewelry gift, we will happily arrange this for you but cannot deliver it.

Do you sell chocolates?

• We do not sell chocolates in-store as a regular offering.

• For special occasions such as Valentine’s Day or Mother’s Day we may carry pre-boxed chocolate options for purchase.

Can I put my flower subscription on hold if I travel? 

• Absolutely! Drop us a mail at Hello@SingaporeFlw.com or give us a buzz at +973 17742456 to let us know when you’ll be out of town. Happy travels!

What is Blossom Buddy?

• This is our weekly flower subscription service. Each week we surprise you with seasonal blooms delivered in an up-cycled bottle.

• All the details can be found at this listing: https://shop.singaporeflw.com/products/blossom-buddy-subscription?variant=31581034709038

Can I gift Blossom Buddy?

• Aren’t you the best?! Yes you can gift someone special with a Blossom Buddy Subscription!

• Just note that we are only able to include one card with the initial delivery.

• All details can be found here: https://shop.singaporeflw.com/products/blossom-buddy-subscription?variant=31581034709038

Do you have Gift Cards?

• Why, yes we do! Our gift cards are listed on our online store here: https://shop.singaporeflw.com/products/gift-card?variant=31875577118766

• Gift cards do not expire and are a great option for friends and family who have a particular sense of style :)